Dear Woodbury Community:
As of now, entry to our campuses is closed. The only community members allowed to enter campus are those staff members deemed essential and students that have been permitted to continue to live in the residence halls. Our maintenance department is working to clean and sanitize all buildings. After each building is cleaned and sanitized, we have closed access and locked all doors. New data has suggested that COVID-19 is stable for hours on surfaces. By shutting down access to buildings that are cleaned, we are also ensuring that any bacteria or virus left behind will provide ample time for them to deteriorate and no longer pose an opportunity for spread. Please note that at this time, Woodbury University has no known COVID-19 infections among community members and has no reason to believe it has spread onto campus.
Operations on Burbank Campus
Mail Services
We realize that although the majority of community members are working remotely, the mailing and packing operations across the country continue to operate. To assist students, staff and faculty members in obtaining their mail, all packages and letters will be forwarded to community member’s home addresses. For mail addressed to departments, all items will be placed into bins, and department members will be contacted and provided directions for pickup. You may contact Helen Hung at [email protected] for any questions regarding campus mail.
Computers
The University is aware that some community members may not have access to computers at their place of residence. We have been in contact with community members who have shared their concerns and have provided laptops for use. If you are a community member who has not reached out to obtain a computer for home use, please send an email to [email protected] and our IT staff will arrange to provide necessary equipment. Please refer to the guidelines provided on Preparing to Telecommute document released on March 16th.
Campus Resources
Although our campuses are not open, the majority of our services and resources are still available. Our school nurse Audrey Herriford remains available for any health-related correspondence. Specifically, if you believe you are showing symptoms of the COVID-19 virus, you can fill out COVID-19 Inquiry, which notifies Audrey of your concern. Please see below for information on how to contact our school nurse. Please note, all inquiries are kept confidential.
Audrey Herriford
(818) 252-5238
Again, we recognize that this situation is a stressful time, and we continue to ensure all community members are practicing self-care. Our counseling services will continue to be available. Please feel free to reach out to them directly at (818) 252-5237 or via email to [email protected]
Our Employee Guidance Resources Program is another useful tool available to all employees. You may access the resources directly at ww.guidanceresources.com or by calling (800) 311-4327.
Campus Safety and Security
Our campus Safety and Security team continues to remain staffed 24 hours a day, seven days a week. They will continue to ensure that our campus and community members stay safe and healthy. For immediate assistance, please contact them via phone at (818) 252- 5208. While our community is experiencing uncharted times, we ask that you continue to work with our security team in providing a safe and healthy campus. We will continue to provide an avenue for any questions that may arise during these trying times. Please email [email protected].
Academic Support
Lastly, for those students who may need additional support learning in this new online environment our Academic Counselor and Learning Specialist are here to help. You can reach out to them directly at (818) 252-5129 or via email to [email protected]. You can also reach out directly to (818) 252-5122 or via email to [email protected]
Woodbury University continues to monitor the fluid and ever-evolving COVID-19 pandemic. We are in contact with the LA County Department of Public Health and the San Diego Health & Human Services Agency. We will continue to provide updates as they become available and urge all community members to continue to visit us online at http://www.woodbury.edu for updates and resources. We will continue to provide an avenue for any questions that may arise during these trying times, please email [email protected].
Sincerely,
Natalie Avalos
Vice President, Administrative Services & HR