The Business Office maintains your Woodbury student account. Semester tuition, fees, and other charges are reflected on these accounts for each semester the student is enrolled. While the Business Office will send billing statements to students showing their balances due, it is not a prerequisite for payment of any outstanding balance. Students are responsible for keeping their billing addresses current with the Business Office. Financial-aid credits, if any, will be applied to your account at the time of disbursement, which occurs at the end of the add/drop period for each semester. Frequently Asked Questions Q. When is my tuition due? A. Payment in full and/or payment arrangements must be made by the first payment date of the semester. A late fee of $50 will be assessed to your account for every missed payment. Q. How can I pay for my tuition? A. The Business Office offers several ways for students to pay their tuition. Payments can be made (1) online via your self-service account by using a credit card or ATM debit card (MasterCard/Visa), American Express, or Discover Card; (2) in person at the Business Office; (3) over the phone by using a credit card; or (4) by mail. Q. What if I can’t pay my tuition in full by the payment due date? A. The Business Office offers a deferred payment plan to students who are unable to pay their tuition in full on the due date. You must sign a contract to be eligible for this plan. There is a $50 deferred fee charged each semester for the payment-plan option. Q. What are the payment due dates if I choose the deferred payment-plan option? A. Contact the Business Office to discuss payment-plan due dates. Q. Do I have to accept Woodbury’s health-insurance plan? A. Yes, unless you can show proof of comparable coverage. This applies to all undergraduate and international students. If you can show proof of comparable coverage, the fee can be waived by completing the online waiver form. (Note: The Business Office must receive your waiver and proof of comparable insurance by the add/drop date of the semester. No waivers will be accepted after the deadline, and no refund of the premium will be made. Please contact the Business Office to get current plan premiums.) Q. If I register for a class or classes and never attend any sessions, will I be automatically dropped? A. No, it is the student’s responsibility to formally drop or withdraw from any classes they are registered in. There will be a $150 no-show fee assessed to the student’s account if an instructor notifies the Registrar’s Office of non-attendance. Q. Will I be charged any fees if I drop all of my classes during the add/drop period? A. Yes, you will be charged an administration fee of $100. Q. If I withdraw from all of my classes during the third and fourth week of the semester, how much will I be charged? A. The refund schedule is different for each student population. Please contact the Business Office if you withdraw from your courses to see what refund you would be entitled to, if any. Q. If my financial aid exceeds the amount of my charges, when can I get my refund check? A. Financial aid is applied to students’ accounts after the add/drop period ends. Please refer to your self-service account; once you have a credit balance on your account, you may request a check from the Business Office. Q. What if my Parent (PLUS) Loan caused my account to have a credit balance? A. If you are receiving a Parent (PLUS) Loan and funds from that loan cause your account to have a credit balance, the Business Office will need written authorization from the parent before funds can be released to the student. If no authorization is received within 7-10 days, a refund check will be mailed to the parent. Q. What if I need help purchasing my books? A. If you have an anticipated credit from your loans, you can go to the Business Office and get a bookstore voucher. The voucher can only be used at the Woodbury University bookstore to buy books and supplies. Office Phone: (818) 252-5243 Office Hours: Monday-Friday, 8 a.m.-5 p.m.